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faq

general question

How long has SimSun Futronics been in business?

SimSun Futronics has been delivering technology solutions for over 25 years with expertise in telecom, IT, and retail industries.

Why should I choose SimSun services?

We provide fast, secure, and globally compliant solutions with 24/7 support to ensure seamless operations.

Do you follow international standards?

Yes, our products and services comply with all global regulations and industry certifications.

Is SimSun Futronics ISO certified?

Yes, we are ISO-certified, ensuring quality management and international reliability./p>

Technical Question

What kind of support do you provide?

Our team offers 24/7 technical support, remote troubleshooting, and dedicated account managers for enterprise clients.

How can I make payments?

Payments can be made via online banking, credit/debit cards, or corporate invoicing as per client requirements.

Do you provide integration with existing systems?

Yes, our carrier and IT solutions can be easily integrated with your existing ERP, CRM, or telecom platforms.

Can your solutions scale as my business grows?

Yes, all our systems are designed to be fully scalable, allowing you to add new features, users, and integrations as your business expands without disruption.

licensing question

Do I need a license to use your telecom services?

Depending on the service, certain telecom or government licenses may be required. We guide clients through compliance.

Are your software products licensed?

Yes, all our software solutions come with genuine licenses and regular updates.